Your outreach in relation to products and a certain project, submitted through either the contact form or by sending email, will firstly be proceeded by ActionPower's FAE and sales team. Depending on whether from your region an agent or partner is available to offer sales and services, your request will be handled either by the corresponding agent among our network or directly by ActionPower.

Your inquiries related to investor relations or professional opportunities should be forwarded instead to the corresponding management team duly, and we should return to you if there are any updates for your requests.

Inquiries, submitted either through the contact form or by email, are supposed to be accompanied by detailed technical information about the testing applications, testing scenarios, devices under test (DUTs), applicable regulations and standards, required specifications, so that our sales and field application engineers can evaluate properly and efficiently your request and revert with a professional proposal.

ActionPower's power supplies have their model options and specification available on their product pages respectively, however, due to our continuous technical advancement and design updates, the figures and specifications may not be up-to-date and are subject to modifications without notifications in advance. To get the most updated data, you are supposed to contact our sales and technical team for acquiring the latest information.

ActionPower's power supplies are offered with a standard warranty period which will be stated in the applicable documents, please refer to the technical and specification agreement which will be signed to substantialize an order and project where specific terms and conditions will be stated. Clients who have special requirements may apply for extension regarding the warranty period for their project.

Yes. All services in subsequence to the arrival of our system and equipment will be properly attended with technical team from ActionPower or our regional partner, or through the joint effort of the two to ensure the successful implementation of your system.

ActionPower's after-sales services are available either through our regional partner or by sending engineers from any of our branches and offices located in China. Some of ActionPower's products are with low-maintenance design featuring modular structure that the fix of your system can be achieved by replacing the module with issues, which should be sent to you from any of ActionPower's facility in China.

ActionPower does not offer online download options for our softwares with concerns around version-matching and the fact that some of our software programs involve certain customizations and specific functions. We suggest you contact our team instead to inquire for the proper software version.